Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Lapiso (the “Site”).

By using our services, you agree to the collection and use of information in accordance with this policy. We value your trust and are committed to protecting your personal data.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Additionally, we use this Order Information to:

  • Communicate with you regarding your order status.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (e.g., newsletters or promotions).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We respect your privacy and never sell your data. We share your Personal Information with third parties only to help us operate our business. For example, we share your shipping address with carriers to deliver your order. We also use tools like Google Analytics to help us understand how our customers use the Site. Finally, we may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Data Retention and Security

When you place an order through the Site, we maintain your Order Information for our records to assist with future customer service, tax, and accounting needs unless you ask us to delete it. We take reasonable precautions and follow industry best practices (such as SSL encryption) to make sure your data is not inappropriately lost, misused, accessed, disclosed, or altered. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect it.

Cookies and Third-Party Services

Lapiso uses cookies to improve your browsing experience and analyze website traffic. A cookie is a small file stored on your hard drive. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our Site. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. We recommend reading their privacy policies.

Text Marketing and Notifications

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form, or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Email: [email protected] Office Location: 1721 Pleasant St, Des Moines, IA 50314, USA Service hours: 8am – 6pm (Mn- Fri)